Review · OAHU
90 Minute Queen Massage Package
The most interesting part of this Honolulu treatment is its range. The 90-minute Queen Massage is not only a full-body massage. It adds hot stones, a face scrub, foot exfoliation, hot towels, and a drink or light refreshment afterward. You can also choose from 10 massage styles and set the pressure to suit your body.
I like the built-in variety, especially the combination of practical muscle work with small spa touches. I also like the location: Hawaii Natural Therapy sits between downtown Honolulu and Ala Moana, with free parking nearby at Ward Gateway Center. The main drawback is the street noise. One customer found traffic and motorcycles distracting, so this may not feel like a silent resort spa.
Key points at a glance

- Ten massage styles: You can choose the approach and pressure that fit your needs.
- More than a body massage: Hot stones, facial exfoliation, foot scrub, and hot towels are included.
- A full 90 minutes: The session gives enough time for several treatments without feeling rushed.
- Central Honolulu location: The clinic is at 350 Ward Avenue, near downtown and Ala Moana.
- Named therapists: Past appointments have included Sean, Akiko, Akemi, Mina, Kiyoko, Nicole, and Wilimina.
- Free cancellation window: Cancel at least 24 hours before the start time for a full refund.
What the Queen Massage actually includes

At $250 per person, this is a fairly substantial spa treatment rather than a basic hour-long massage. The appointment lasts about 90 minutes and is private, so only your group participates. That matters if you are booking for an anniversary, a birthday, a babymoon, or simply a quiet break from sightseeing.
The treatment begins with a full-body combination massage. You can choose from 10 styles, and the pressure is adjusted to your preference. This is useful if one person wants firm work on tight muscles while another prefers something gentler. The service is not locked into one standard routine.
Hot stones follow the massage. They are used to warm and relax the muscles, adding a different kind of pressure and heat to the treatment. If you enjoy warmth on tired shoulders, back muscles, or legs, this part may be the most appealing feature. If you dislike heat, tell the therapist before the treatment begins so the technique can be adjusted.
The second half shifts attention toward the face and feet. A gentle face scrub is massaged into the skin to help smooth it and ease tightness in the face. Your feet receive a scrub as well, followed by invigorating hot towels. These additions make the package feel more like a complete spa service than a massage with a few extras tacked on.
Light refreshments are provided after the treatment. The information does not specify exactly what is served, so do not book this expecting a full meal or a particular drink. Think of it as a pleasant finish after 90 minutes on the table.
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The first part: choosing your massage style

The flexibility at the start is one of the strongest reasons to consider this package. You are not simply handed a fixed treatment. You can discuss pressure and select from 10 massage styles, which gives the therapist a clearer idea of what you want from the appointment.
That choice is especially helpful after an active Oahu day. If you have been walking around Honolulu, swimming, hiking, or carrying beach gear, you might want attention on tired legs and shoulders. If your main issue is muscle tightness, a firmer style may suit you better. The therapist can adapt the work to your needs, though you should speak up if pressure is too strong or too light.
The experience has also worked well for first-time massage customers. One customer described the Queen Massage as a first massage experience and found it relaxing. That suggests you do not need special knowledge before arriving. Just be ready to explain your comfort level.
Pregnancy requires extra care. A customer who visited during a babymoon praised Mina for using appropriate pressure and communicating during the appointment. Still, pregnancy is a condition that may require modified techniques, so discuss it with the clinic and therapist before treatment rather than assuming every part of the standard package applies unchanged.
Hot stones, facial scrub, and foot care
The hot stones are more than a decorative spa detail. They warm the muscles after the main massage and can make the session feel slower and more restful. If you prefer a treatment focused on direct muscle work, the stones may feel like a bonus. If you want every minute devoted to massage pressure, remember that part of the 90 minutes is used for the face and feet as well.
The facial portion is a gentle exfoliating treatment, not a full facial with a long list of products. A scrub is massaged onto the face to smooth the skin and relieve some facial tightness. This can be welcome after a flight, a day outdoors, or hours spent squinting in bright sun. You should not expect a full skincare consultation or an extensive facial routine because those details are not included.
The foot treatment follows the same practical idea. A foot scrub gives attention to an area that often gets ignored during a standard massage, then hot towels finish the work. If your feet are tired from walking, this is a useful addition. It also gives the package a clear beginning, middle, and end instead of keeping the whole appointment focused on one body area.
The mix of modern and ancient therapies is best understood as a broad treatment menu rather than a strict traditional ritual. You get a contemporary massage service alongside hot stones, exfoliation, and hot towels. The package has variety, but the exact balance depends on the style and pressure you choose.
Therapists and the personal side of the service

Several therapists have been associated with positive appointments at this clinic. Sean was praised for keeping a client comfortable during a Mother’s Day package. Akiko was described as friendly and effective, while Akemi received particular credit for easing back tightness and working through knots.
Kiyoko was singled out for thorough deep-tissue work. Nicole handled a first-time Queen Massage that included body and facial treatment, and Mina was praised for a prenatal appointment. Wilimina was also described as a particularly strong choice by someone who visits Oahu regularly.
These names can help if you are able to request a therapist, but the provided booking details do not promise a specific person. Ask when scheduling if you have a preference. The most useful thing you can do is explain your goals before the massage begins: relaxation, firm pressure, back tension, pregnancy-safe work, or a gentler first experience.
Communication seems important here. One of the better details in the customer feedback was the therapist checking in during a pregnancy massage. You should feel free to do the same. A 90-minute appointment is too long to tolerate pressure, temperature, or positioning that does not suit you.
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The setting at 350 Ward Avenue

Hawaii Natural Therapy is at 350 Ward Avenue on the second floor, between downtown Honolulu and the Ala Moana shopping center. This is a useful location if you are already visiting central Honolulu or combining the massage with shopping at Ala Moana.
The setting is not an isolated beach resort. The clinic is on a busy street, and outside traffic can be heard. One customer specifically wished for softer zen music and found loud cars and motorcycles distracting. That is the clearest caution in the available feedback, and it is worth taking seriously if quiet surroundings are essential to your relaxation.
On the other hand, the clinic location is practical. The most convenient free parking is across the street at Ward Gateway Center, in front of Ohana Hale Marketplace. Enter 333 Ward Avenue into your GPS for that parking area. The treatment address itself is 350 Ward Avenue, so pay attention to the number when you arrive.
You can also reach the area near public transportation. The activity begins and ends at the clinic, with no transport included between stops because there are no separate sightseeing stops. Plan the service as a Honolulu appointment, not as a guided island excursion.
Timing, clothing, and arrival advice
Appointments are available daily from 9 AM to 7 PM. Arrive five to 10 minutes early, especially if you need to park or find the second-floor clinic. Honolulu traffic can be slow, and arriving late may reduce your treatment time if another appointment follows yours.
Wear comfortable clothing. You will want something easy to change into and comfortable after the massage, facial scrub, and foot treatment. The supplied information does not set out a detailed dress code, so simple, loose clothing is the sensible choice.
If you know you will be late, contact the clinic as soon as possible. The service may need to be shortened to keep the next appointment on schedule. That is not a minor issue when you are paying for 90 minutes. Build in extra time rather than trying to reach Ward Avenue at the last minute.
Do not book while you have a fever, cold, flu, or contagious skin infection. Other conditions, including arthritis, osteoporosis, pregnancy, cuts, and burns, may require adapted techniques or avoiding certain areas. Share relevant health information before treatment so the therapist can work safely.
Service animals are allowed, and most people can participate. The activity is available in English.
Is $250 a fair price?

The $250 price is high compared with a simple massage, but the package includes more than a basic session. You are paying for 90 minutes, body massage, hot stones, a face scrub, foot exfoliation, hot towels, refreshments, and the ability to select from 10 styles.
The value is strongest if you want several treatments in one appointment. Booking a separate massage and facial would take more time and could cost more, though this package is not a full facial or a full salon pedicure. The foot care is a scrub and hot-towel treatment, not a nail service.
I would consider the price reasonable for a special occasion or a planned spa day, especially if you want a private appointment and a long session. For a quick way to loosen one tight shoulder, it may be more than you need. The package makes more sense when you value the whole sequence and want a polished experience before or after other Honolulu plans.
The location also affects the value. Free parking across the street can save money and frustration, but you should not expect the atmosphere of a secluded luxury resort. If a quiet room, aromatherapy oils, or elaborate spa surroundings are central to your idea of value, check your expectations. One customer specifically preferred aromatherapy oils to lotion and wanted more soothing background music.
Who should book this treatment

I would recommend the Queen Massage to you if you want a long, adaptable massage with several finishing treatments. It suits couples booking a special occasion, people with tired feet after sightseeing, and anyone who likes a facial and body treatment in one appointment.
It is also a sensible choice for first-time massage customers who want to start gently and discuss pressure with the therapist. The choice of 10 styles gives you more control than a fixed package, and the 90-minute length leaves room for both bodywork and extras.
You may want to choose another spa if quiet is your top priority. The busy Ward Avenue setting can allow outside noise into the treatment room. You may also prefer another service if your main goal is a full facial, a nail treatment, or a very specialized medical massage, since none of those are promised here.
For pregnancy or medical conditions, ask about adaptations before booking. The service can be adjusted in some cases, but the information specifically warns that certain conditions may require changes or avoiding an area.
Booking, cancellation, and the final call
The service is offered every day from 9 AM to 7 PM, and confirmation is provided when you book. It is a private activity for your own group. You can cancel for a full refund if you do so at least 24 hours before the scheduled start time. Cancellations or changes made inside that window are not refunded or accepted.
My advice is to book this if you want a full, varied spa appointment rather than a plain massage. The hot stones, facial scrub, foot treatment, and refreshments give the 90 minutes a clear sense of occasion. Ask about therapist availability, explain your preferred pressure, and allow extra time for Ward Avenue traffic and parking.
Skip it if you need a silent resort setting or want every minute devoted to deep muscle work. For most people seeking a central Honolulu massage with useful extras, though, the Queen Massage offers a well-rounded way to slow down during an Oahu stay.
FAQ
How long does the Queen Massage last?
The appointment lasts approximately 90 minutes.
How much does the Queen Massage cost?
The price is $250 per person.
Where does the treatment take place?
It takes place at Hawaii Natural Therapy, 350 Ward Avenue, Honolulu, Hawaii 96814, on the second floor.
What time is the clinic open?
The clinic is open daily from 9 AM to 7 PM.
What is included in the package?
The package includes a full-body combination massage, hot stones, a gentle facial scrub, a foot scrub, hot towels, and light refreshments after the treatment.
Can I choose the massage style?
Yes. You can select from 10 massage styles, and the pressure can be customized to your needs.
Is parking available?
Free parking is available across the street at Ward Gateway Center, in front of Ohana Hale Marketplace. The suggested GPS address for the parking area is 333 Ward Avenue, Honolulu.
How early should I arrive?
Arrive five to 10 minutes before your scheduled appointment. Extra time is recommended because Honolulu traffic can be heavy.
Can I book if I am pregnant or have a medical condition?
Some techniques may need to be adapted for conditions such as pregnancy, arthritis, or osteoporosis. Cuts, burns, and contagious skin infections may require avoiding an area or postponing the massage. Discuss your condition with the therapist or clinic before booking.
What is the cancellation policy?
You can cancel at least 24 hours before the start time for a full refund. Cancellations and changes made less than 24 hours before the appointment are not accepted or refunded.
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